Returns and Refunds
At Reformed Prints, every item is made to order. Each heavyweight tee and scripture poster is printed after you place your order, so please read this page before you buy.
What We Accept Returns For
Returns are only available for items that arrive damaged or defective. If that happens, we will send a free replacement or refund the full amount.
To request a return:
- Email devin@reformedprints.com within 30 days of delivery.
- Include your order number.
- Include a clear picture of the item showing the damage or defect. We cannot process a return without a picture.
Requests sent more than 30 days after delivery, or without a picture, cannot be accepted.
What We Cannot Accept Returns For
Because each item is printed for you, we do not accept returns or exchanges for:
- The wrong size ordered.
- The wrong shirt color ordered.
- A change of mind.
Please check the size guide and color guide on each product page before you order. Our tees come in sizes XS to 5XL. If you have a question about fit or color, email us before you buy and we will help you choose.
Lost in Transit
If your tracking stops updating or your package has not arrived, contact us. Once we confirm the package is lost, we will either reprint your order or refund it.
Order Changes and Cancellations
Changes and cancellations are possible only before your order goes to print. Email us within [[CONFIRM: 12 hours]] of ordering, and we will let you know if the change can still be made. Once an order has gone to print, it cannot be changed or cancelled.
Refunds
Approved refunds go back to your original payment method. Refunds typically take [[CONFIRM: 5–10 business days]] after approval to reach you.
How to Reach Us
Returns must be arranged by email first. Please do not ship anything back until we have replied.
Contact page: reformedprints.com/contact
Email: devin@reformedprints.com
Phone: 513 341 5327